Refund policy
At Christiam Comin, every item is made to order through our print-on-demand production partner. Because each piece is custom-produced specifically for you, we do not accept returns or exchanges for change of mind, incorrect size selection, or buyer's remorse.
We do accept claims for:
- Defective products (printing errors, damaged items, manufacturing defects)
- Wrong item received (incorrect size, color, or design)
To submit a claim: Contact us at christiamcomin@hotmail.com within 30 days of delivery with your order number and clear photos of the issue. We will arrange a free reprint or full refund at our discretion.
We do not cover:
- Incorrect size ordered by the customer (please refer to our size guide before purchasing)
- Minor color variations due to screen display differences
- Damage caused after delivery
Refunds are issued to your original payment method within 5–10 business days once approved.
For any questions, contact us at christiamcomin@hotmail.com.